Food hygiene ratings

The Food Hygiene Rating Scheme helps you choose where to eat out or shop for food. The scheme gives you information about the hygiene standards in restaurants, pubs, cafés, takeaways, hotels, and other places you like to go to eat out, as well as supermarkets and other food shops.

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What does the rating mean?

The Food Hygiene Rating (Wales) Act 2013 introduced the mandatory Food Hygiene Rating Scheme in Wales.

Food premises which were inspected after 27 November 2013, must clearly display their food hygiene rating sticker at, or near, each entrance to their food business. Failure to do this is an offence, which could result in a fine of £200 and/or prosecution.

Premises are rated on a scale of 0 to 5 as follows:

0 – Urgent improvement necessary
1 – Major improvement necessary
2 – Improvement necessary
3 – Generally satisfactory
4 – Good
5 – Very good

The rating is based on:

  • How hygienically the food is handled
  • The condition of the premises.
  • How food safety is managed

The rating given to a food premise does not reflect the quality of food or the standard of customer service.

If you wish to report a business that is not prominently displaying their food hygiene rating sticker, please contact us using the telephone number or e-mail address below.

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